Within your agency's SFTP folder, you should see two folders; 'Inbound' and 'Outbound'. Inside each of those folders would be two folders named 'Production' and 'Test'. Use the following table to guide where to get/put files.
|Agency -> North Sound BHO
|North Sound BHO -> Agency
Inbound files are files that an agency is submitting to NSMHA for production or testing purposes. Files put in the Inbound\Production folder need to finish uploading by 10:30pm to be included with nightly processing. Files placed in the Inbound\Test directories will need to be followed up with an email to IS/IT Administrator to process.
Files will be placed in the Outbound\Production automatically a couple times a day. Batch processing reports and Data Extract files for files processed overnight are typically available by 10:00am. Any HIPAA 278 Authorization Response files will be posted to the respective Outbound\Production folder by 6:00pm