North Sound Mental Health Administration

Improving the mental health and well being of individuals and families in our communities
A Regional Support Network for Island, San Juan, Skagit, Snohomish & Whatcom Counties.
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NSMHA has moved offices

Effective 19 January, NSMHA has a new address:

301 Valley Mall Way, Suite 110
Mount Vernon, WA 98273 

NSMHA Mission Statement

Improving the mental health and well being of individuals and families in our communities.

NSMHA's Vision and Core Values:

  1. We encourage ourselves, our partners and our providers to deliver services with dignity and respect.
  2. We support individuals on their paths towards recovery be encouraging all people to achieve their full potential and quality of life in a community of their choosing.
  3. We honor the voice and choice of all individuals to direct their lives.
  4. We encourage the provision of services that are designed in collaboration with the individual, are community-based, culturally sensitive, clinically appropriate, built on strengths and provide the array of supports needed for a person to achieve the highest possible quality of life.
  5. We ensure that services are accessible and locally available 24 hours a day, 7 days per week.
  6. Our person-centered, coordinated system of service delivery is based on community assessment, measureable outcomes and systematic program evaluation and is accountable to our community.
  7. We reduce barriers to services and provide a safety net for our most vulnerable citizens.
  8. We provide age-appropriate services that address the special needs of youths, adults, older adults and families that are informed by research, evidence-based practice guidelines and nationally recognized standards of care.
  9. We ensure individuals have access to a continuum of services, employment and housing, including integrated services for those with multiple needs, achieved through collaboration and partnerships with other systems and organizations.

Contact Information


NSMHA Office:  (360) 416-7013 or
(800) 684-3555 Toll-free

Ombuds: Toll-free 1-888-336-6164

Crisis Line:  (800) 584-3578

If there is a life-threatening emergency, please dial 911.  Crisis Services and Commitment Services are available 24-hours a day, seven days a week to anyone in the North Sound Region.  Crisis Services include:

  • Crisis Telephone Line
  • Crisis Outreach
  • Involuntary Treatment Investigations
  • Crisis Respite Services where appropriate
  • Assistance in hospitalization if medically necessary

To Access Mental Health Services
Access Line:
(888) 693-7200
Online:  http://www.voaww.org/behavioralhealth

Outpatient Services are accessed through the centralized access center.  The Outpatient Access Center is open Monday through Friday 8:30 a.m. to 5:00 p.m.  Outpatient services are provided by eight licensed community mental health centers across the North Sound Region to people with a Medicaid mental health benefit and to low-income people as resources are available.  All people with Medicaid are entitled to an assessment.  Ongoing mental health services are provided to people who meet the State-wide Access to Care Standards.  Outpatient services include assessment, individual, family, and group treatment services plus high intensity treatment, residential treatment, Assertive Community Treatment, and all medically necessary mental health services.

Inpatient Certification: (800) 707-4656

FAX(360) 416-7017

Postal address

NSMHA Office: 
301 Valley Mall Way, Suite 110
Mount Vernon, WA 98273

Community Action of Skagit County:
Providing mental health Ombudsman services throughought the North Sound Region.
117 North First Street, Suite 42
Mount Vernon, WA 98273



Billing Questions

Questions about billing for services to Medicaid clients by non-NSMHA contracted providers should be submitted at:



Send mail to Michael White with questions or comments about this web site.
North Sound Mental Health Administration