NSMHA Mission Statement
Improving the mental health and well being of individuals and families in our communities.
NSMHA's Vision and Core Values:
- We encourage ourselves, our partners and our providers to deliver services with dignity and respect.
- We support individuals on their paths towards recovery be encouraging all people to achieve their full potential and quality of life in a community of their choosing.
- We honor the voice and choice of all individuals to direct their lives.
- We encourage the provision of services that are designed in collaboration with the individual, are community-based, culturally sensitive, clinically appropriate, built on strengths and provide the array of supports needed for a person to achieve the highest possible quality of life.
- We ensure that services are accessible and locally available 24 hours a day, 7 days per week.
- Our person-centered, coordinated system of service delivery is based on community assessment, measureable outcomes and systematic program evaluation and is accountable to our community.
- We reduce barriers to services and provide a safety net for our most vulnerable citizens.
- We provide age-appropriate services that address the special needs of youths, adults, older adults and families that are informed by research, evidence-based practice guidelines and nationally recognized standards of care.
- We ensure individuals have access to a continuum of services, employment and housing, including integrated services for those with multiple needs, achieved through collaboration and partnerships with other systems and organizations.
- NSMHA Office: (360) 416-7013 or
(800) 684-3555 Toll-free
Ombuds: Toll-free 1-888-336-6164
Crisis Line: (800) 584-3578
If there is a life-threatening emergency, please dial
911. Crisis Services and Commitment Services are available
24-hours a day, seven days a week to anyone in the North Sound Region.
Crisis Services include:
- Crisis Telephone Line
- Crisis Outreach
- Involuntary Treatment Investigations
- Crisis Respite Services where appropriate
- Assistance in hospitalization if medically necessary
To Access Mental Health Services
Access Line: (888) 693-7200
Outpatient Services are accessed through the
centralized access center. The Outpatient Access Center is open
Monday through Friday 8:30 a.m. to 5:00 p.m. Outpatient services
are provided by eight licensed community mental health centers across
the North Sound Region to people with a Medicaid mental health benefit
and to low-income people as resources are available. All people
with Medicaid are entitled to an assessment. Ongoing mental health
services are provided to people who meet the State-wide Access to Care
Standards. Outpatient services include assessment, individual,
family, and group treatment services plus high intensity treatment, residential treatment, Assertive Community
Treatment, and all medically necessary mental health services.
Inpatient Certification: (800) 707-4656
FAX: (360) 416-7017
117 North First Street, Suite 8
Mount Vernon, WA 98273
Community Action of Skagit County:
Providing mental health Ombudsman services throughought the North Sound Region.
117 North First Street, Suite 42
Mount Vernon, WA 98273
Email NSMHA Staff
Directions to NSMHA
Questions about billing for services to Medicaid clients by non-NSMHA contracted providers should be submitted at: